Contact
Three inboxes, real people on the other end. We respond within two working days.
Editorial
Corrections to specific pages, complaints about an operator's behaviour after sign-up, factual disputes with anything we've written. This is the most important inbox on the site. We re-test operators where the report is substantive and update reviews where the evidence supports it.
Press & partnerships
Quote requests, data citations, podcast invites, journalism collaborations. Operators and agencies seeking listings or sponsored content: please don't write to this address. The answer is documented at How We Rate and it doesn't change.
General
Anything that doesn't fit the above. Reader questions, suggestions for pages we should cover, feedback on the site itself.
Responsible gambling support
If you're struggling with gambling, please reach out to a dedicated support service rather than to us. Every page on the site links to the relevant national hotline — NCPG in the US (1-800-GAMBLER), GambleAware and GamCare in the UK, ISS in Italy (800 558822), Loket Kansspel in the Netherlands, BZgA in Germany, ANJ resources in France, StopSpillet in Denmark. These services are free, confidential, and staffed by trained counsellors. We're a content team, not a support line.